More than 57,000 students will receive their Leaving Certificate results tomorrow, Wednesday, 13th August.
For a lot of students and their parents, this is a particularly nerve racking time as they try to make sense of results and what steps and choices are available to them.
Thankfully, there is help for those receiving results - the 1800 265 165 Exam Helpline 2014. Provided by the National Parents’ Council Post Primary, the helpline will be open from 10am on results day offering advice, information and support.
The helpline, which is sponsored by eircom, is supported by the Department of Education and Skills and staffed by members of the Institute of Guidance Counsellors, so you know you are getting advice from people who know what they are talking about. All queries on 3rd level courses, the points system, rechecks, repeats, CAO procedures, apprenticeships and further training options will be dealt with in a professional and confidential manner.
Last year, the helpline received thousands of calls, which just goes to show the increased need for the personal touch at the end of a phone line during an extremely pressurised time.
Commenting on Exam Helpline 2014 Don Myers, National Parents’ Council Post Primary President said: “We are delighted to once again provide this valuable resource for parents, students and teachers. It can be a very stressful time for parents and students as they work out their options, and speaking to a qualified Guidance Counsellor is an invaluable source of accurate and up to date information."
“It is only thanks to the support of our sponsors eircom, as well as the DES that we can run the Helpline so effectively. This year, the lines will be open from the 13th August for six days in total. The team will answer exam result queries on the 13th, 14th and 15th and then help with CAO first round queries on the 18th, 19th and 20th.”
The helpline will be available on the following dates:
Wednesday, 13th August: 10am-7pm
Thursday, 14th August: 10am-7pm
Friday, 15th August: 10am-1pm
Monday, 18th August: 8am-7pm
Tuesday, 19th August: 8am-7pm
Wednesday, 20th August: 8am-1pm
