From inappropriate campaigns to controversial assignments, schools’ errors have been taking up plenty of headline space of late, and today is no different.

 

A Cornwall school has come in for criticism after accidentally sending out a message to all pupils’ parents, informing them that their children were missing.

 

Wadebridge School has a ‘Truancy Call’ system which it uses to alert a parent if a child has not turned up to school. However, when the system encountered a technical glitch this week, it caused stress and concern for parents and teachers alike.

 

The first that the school knew of the problem was when it started receiving frantic phone calls from parents, inquiring over what had happened to their children. In some cases, parents and guardians were left fearing for the worst.

 

According to the MailOnline.com, one grandmother was so concerned that she is “still in a state of shock now”.

 

Head teacher Tina Yardley issued a full statement of apology to all parents, putting the incident down to a technical issue.

 

 

“We use the ‘Truancy Call’ system to send a text to the parent or carer to alert them to a child being absent in the morning register…As soon as we were aware that something was wrong we sent another message as soon as we could to inform parents that there was a computer error and to try and alleviate any worry,” she said.

 

She added: “We do realise and understand the anxiety and worry that this message caused some parents, but as you can see it was not something that we had control of.”

 

We can’t imagine how shocked those parents must have been! Thank heavens it was just a false alarm.

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